Terms of service

Last updated: October 2025

Welcome to Cruzi.com.au (“we”, “us”, “our”). By accessing and using this website, including purchasing our products and services, you (“you”, “your”, “customer”) agree to comply with and be bound by the following Terms of Service (“Terms”). 

Important Notice
Cruzi is an independent brand. We are not distributors, resellers, or affiliated with any fragrance brands that may be mentioned on our website. All car scent products offered by Cruzi are inspired and designed to smell like well-known fragrances. They are not manufactured by, endorsed by, or associated with the referenced brands in any way.

1. Use of the Website

By accessing and using this website, you agree to use it only for lawful purposes and in a way that does not infringe the rights of others, restrict or inhibit anyone else’s use, or disrupt our operations. You must not introduce malicious code, attempt unauthorised access, or engage in fraudulent activity through this site.

2. Products and Availability

We take care to ensure that product descriptions, images, and pricing are accurate. However, minor variations may occur, and we cannot guarantee that all information will be error-free. Product availability may change at any time, and we reserve the right to withdraw or limit stock without notice.

3. Pricing and Payment

  • All prices are displayed in Australian Dollars (AUD) and include Goods and Services Tax (GST) unless stated otherwise.

  • Payments are processed securely through Shopify’s payment system and supported third-party providers.

  • Orders will not be shipped until full payment has been received and confirmed.

4. Shipping and Delivery

  • Estimated delivery times are provided as a guide only and may vary due to factors outside our control, including courier delays.

  • Risk of loss or damage to goods transfers to you once delivery is completed at your nominated address.

  • For further details, please see our Shipping Policy.

5. Returns, Exchanges and Refunds

Your rights under the Australian Consumer Law (ACL) are fully protected.

  • If a product is faulty, damaged, or not as described, you are entitled to a repair, replacement, or refund.

  • Returns for change of mind may be accepted at our discretion and must follow the conditions outlined in our Returns Policy.

  • All return requests must be made within the specified timeframe.

6. Intellectual Property

All content on Cruzi.com.au, including product designs, text, graphics, logos, and images, is owned by or licensed to us and protected under Australian copyright and trademark laws. You may not reproduce, distribute, or commercially use any content without our written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Cruzi is not liable for any loss, damage, or injury (including indirect or consequential loss) arising from the use of our products or website, except where liability cannot be excluded under the ACL.

8. Privacy

We value your privacy. By using our website, you consent to the collection, use, and disclosure of your personal information in line with our Privacy Policy.

9. Third-Party Links

Our website may include links to third-party websites for your convenience. We are not responsible for the content, accuracy, or practices of these external sites.

10. Termination

We may suspend or restrict your access to our website if you breach these Terms or engage in unlawful conduct.

11. Changes to Terms

We may update these Terms from time to time. Changes will be effective immediately once published on this page. Your continued use of the website constitutes acceptance of any changes.

12. Governing Law

These Terms are governed by the laws of Victoria, Australia. By using this site, you agree to submit to the non-exclusive jurisdiction of the courts of Victoria and the Federal Court of Australia.

13. Contact Us

For any questions regarding these Terms, please contact us:

Cruzi
Email: info@cruzi.com.au
Website: https://www.cruzi.com.au