FAQ's
Welcome to our FAQs page where we have tried to answer the most common questions.
Scent FAQs
Below are some of are common questions about our Scent Refills.
How long are the scents designed to last?
Cruzi car scents are designed to last between 30–45 days, depending on factors like temperature, ventilation, and how often you drive. Scent strength can also fluctuate over the course of its lifecycle due to environmental factors. For best performance, keep your scent stick or diffuser away from direct sunlight when the car is parked.
How strong are the scents?
Our scents are crafted to be subtle and refined, ensuring they create an elegant atmosphere without overpowering your space. This prevents issues like nausea or car sickness that can occur with overly strong fragrances, especially on long drives. At Cruzi, we believe subtle is elegance.
Why do I feel like I can’t smell the scent?
It’s common for your nose to adapt to a fragrance after being exposed to it for a while; this is called olfactory fatigue. While the regular driver may stop noticing the scent, passengers and new occupants will often detect it straight away. You’ll also likely notice the fragrance again after your car has been closed up for a period of time (e.g., overnight) when you return and open the door.
Are your scents safe?
Yes. Cruzi 'alcohol-free' scents are as safe as everyday fragrances, perfumes, and colognes that people use on their skin and clothing. Our products are designed for use in cars and contain similar fragrance ingredients to those found in personal perfumes.
Our scents are intended for ambient enjoyment and not for direct skin application or ingestion. When used as directed, they are safe for you, your passengers, and your vehicle.
If you’re sensitive to fragrances, we recommend starting with shorter exposure (e.g., placing the scent in the car for a few hours at a time) to ensure it suits your comfort.
Are Cruzi ‘Designer Collection’ scents the same as designer fragrances?
No. Cruzi is an independent brand and not affiliated with any other brands. Our scents are created, inspired by and designed to smell like popular designer fragrances, but they are not manufactured by, endorsed by, or associated with those brands.
Car Diffuser FAQs
Below are some common questions about our Pulse Car Scent Diffusers.
How does the Cruzi car scent diffuser work?
Cruzi car scent diffusers use a simple and elegant diffuser that house refillable, pre-scented scent sticks to gradually release fragrance as you drive. Once attached to your air vent, the diffuser disperses a subtle, consistent refined scent that enhances your car’s atmosphere without overpowering it.
Can I reuse my diffuser?
Absolutely. Cruzi diffusers are made of a metal material and designed to last. Simply replace the refill stick once the scent fades, and your diffuser will continue looking and smelling as elegant as day one.
How do I install the refill stick?
Simply remove the magnetic backing, remove the scent stick from its packaging and place it into the allocated slot.
How do I install the diffuser in my car?
Each Cruzi Car Scent Diffuser comes with a universal vent clip. Simply insert the clip onto your preferred air vent, ensuring a secure fit. No cords, no liquids, no mess.
Are Cruzi diffusers compatible with all cars?
Yes. The diffuser features a universal vent clip design, making it suitable for most horizontal, vertical, or angled air vents in modern vehicles.
Will the diffuser damage my vents or interior?
Not at all. While the diffuser itself is made from a metal material, the vent clip is applied with an outer non-slip, non-scratch rubber material to protect your vents from any scratching.

